Privacy policy

Effective Date: 10/07/2023
At SYDNEY WALTERS STUDIO, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we gather through our website and services.

Information We Collect

We may collect certain personally identifiable information, including but not limited to names, email addresses, and contact details, when voluntarily submitted by our users. Additionally, we may collect non-personal information such as browser type, operating system, and IP addresses for statistical purposes. We use cookies to enhance user experience and improve the effectiveness of our website. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the Squarespace website.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Purchasing Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Use of Collected Information

The information we collect is used to provide and improve our services, personalize user experiences, and communicate with users. We may use the information to respond to inquiries, process transactions, and send periodic updates and promotional materials. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

  • It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Visiting Data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Share Buttons

This website includes share buttons which enable you to share pages or other content from this site to the following third party services: [Pinterest]. If you click a share button, these third parties may receive your personal data, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

Scheduling 

When you schedule an appointment by booking on this website, we collect personal information  from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information  with Squarespace, our scheduling service provider, so that they can  provide online booking services to us.

Disclosure of Information

We value the privacy of our users and do not sell, trade, or otherwise transfer personally identifiable information to third parties. We may, however, share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing users. These third-party providers are bound by confidentiality agreements and are prohibited from using the information for any other purpose.
We may also disclose personally identifiable information if required by law, in response to a court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement reasonable security measures to safeguard the information we collect. However, no electronic transmission over the internet or storage system is 100% secure. We cannot guarantee the absolute security of your information, and users provide information at their own risk.

Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we encourage users to read and understand their policies before providing any information. We are not responsible for the content, privacy practices, or actions of these third-party websites.

Children's Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13. If you are under 13, please do not submit any personal information through our website. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the user's responsibility to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at studio@sydneywalters.com

By using our website and services, you acknowledge that you have read, understood, and agreed to our Privacy Policy.